Uninstalling the driver (Unified Virtual HID)
Some users have reported that uninstalling Unified Remote Server does not remove the driver. If you are experiencing this problem, then try the suggestions outlined below. Do not manually remove registry entries or driver files as this can harm your system.
Confirm that driver is installed
Start by checking if the driver is indeed still installed.
- Open the start menu
- Search for "Device Manager"
- In the menu, select "View" > "Devices by Connection"
- Look for "Unified Virtual HID"
Restart your computer
IMPORTANT: Restart your computer if you haven't done so already since you last tried uninstalling/installed Unified Remote Server. This is important since it will help flush any invalid state.
Reinstall server with the driver
Now, reinstall the server WITH the driver enabled. YES, install it WITH the driver. Otherwise the uninstaller won't attempt to uninstall the driver.
Restart your computer (again!)
Restart your computer again. This is important since it will make sure that the driver is in a valid state once you try to uninstall.
Uninstall the server
Now, go to the Control Panel > Programs and Features and uninstall Unified Remote Server.
Repeat the very beginning of this tutorial to verify that the driver was uninstalled. If it's still there, restart your computer, and then check the device manager again.
If that still doesn't work, you can try to manually uninstall the devices using the device manager.
- Open Device Manager
- Click menu "View" > "Devices by Connection"
- Expand "Unified Virtual HID".
- Right-click and "Uninstall" the devices under "Unified Virtual HID".
Reinstall without the driver
Once you've managed to uninstalled the driver, if you want to keep using Unified Remote, install it without the driver.