Fixing "Failed to expand shell folder constant userdocs"

If you've moved the standard Windows folders (for example to a network share) then the installer may crash with the error "Failed to expand shell folder constant userdocs". Here are some workarounds that you can try:

  1. Try running the installer as administrator (right-click > Run As Administrator).
  2. Try using the Portable version instead: https://www.unifiedremote.com/download/other
  3. If you're dealing with network drives, then this article may help.

If none of the above work, then the only sure way to resolve the issue is to move your Windows folders back to their default locations.

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